Legal and policies
Data Processing Information
This information distinguishes business-account data from data users enter about their own inventory.
Roles
Sagar Kaliraj, trading as ItemLedger, is controller for website, billing and direct-support information. A customer is controller for item records and inventory content entered for their own business; ItemLedger acts as a service provider or processor where applicable.
Data categories
- Account and contact details.
- Billing confirmations and references, excluding complete card data.
- Item records, quantities, categories, locations and stock-change notes entered by users.
- Service and support logs.
Instructions and confidentiality
Customer data is processed to provide the selected software service and support. Access is limited to what is reasonably necessary for operation and support. Users must not enter data they have no right to process.
Sub-processors and transfers
Hosting, email and Stripe may process relevant data. Appropriate contractual or UK-recognised transfer safeguards are used where processing occurs outside the UK.
Retention, return and deletion
Customer records are retained while the package is in use and for a reasonable period needed for support, legal obligations or requested export. Valid deletion requests are handled subject to legal retention requirements.
Security and incidents
Reasonable access controls, HTTPS and protected configuration are used. If a personal-data breach occurs, ItemLedger will assess, contain and notify affected parties and the ICO where legally required. No unverified certification is claimed.
Contact
Questions may be sent to hello@itemledger.co.uk or posted to 40 Cromwell Road, Winchester, SO22 4AF, United Kingdom.
This business-specific draft is provided for transparency and has not been approved by a solicitor. Nothing in it removes or limits statutory consumer rights.
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