Frequently Asked Questions

ItemLedger is digital inventory and item-record management software for sole traders, freelancers and small businesses.

ItemLedger is independently owned and operated by Sagar Kaliraj as a sole trader in the United Kingdom.

No. ItemLedger is an independent sole-trader business, not a limited company.

Small retailers, e-commerce sellers, freelancers, small wholesalers, creative studios, service businesses, event businesses and small teams that hold products or equipment.

No. Every listed package is a one-time software purchase.

Yes. The package price is charged once in GBP.

No. There is no automatic monthly or annual renewal.

Your payment is verified, the selected package is reviewed, and digital access or setup information is sent to the email address used at checkout.

Access or setup instructions are sent by email following successful payment confirmation, normally within one business day.

Compare permitted users, item records, categories, locations, features and support. If you are unsure, contact ItemLedger with your approximate numbers.

From one permitted user in Item Starter and Stock Record Plus up to twenty in Complete Inventory Suite.

Between 150 and 40,000, depending on the package. The exact figure is shown on each pricing card.

Between 5 and 500, depending on the package. The exact figure is shown on each pricing card.

Between 2 and 150, depending on the package. The exact figure is shown on each pricing card.

Yes. Quantity adjustments are included from Stock Record Plus upwards, with a reason and date for each change.

Yes. Every package includes named storage locations, from shelves and stockrooms to vehicles where relevant.

Yes. Archived items no longer clutter active views while their history is retained.

Additional users usually require a higher package or a separate quotation.

Yes, by moving to a suitable package or requesting a separate quotation.

Yes, subject to package availability or a separate quotation.

Contact ItemLedger with your current package and new requirements. Any price and work will be confirmed with you before anything proceeds.

Standard categories are included, with custom categories on the packages that list them.

Item history is included from Stock Record Plus upwards, recording quantity, status, location and note changes.

Yes. Search and filtering are included in every package, with more options on higher packages.

Selected higher-level packages include defined multi-user and team-oriented options. Real-time warehouse collaboration is not claimed.

Barcode scanning is not currently included as a stated package feature. If this changes, the Pricing page will say so.

ItemLedger maintains internal stock records and does not claim live synchronisation with external sales platforms, marketplaces or warehouse systems.

No. ItemLedger organises item records and quantities; it is not an order-management or point-of-sale system.

No. Users remain responsible for entering and maintaining accurate item and quantity information. The software organises what you record.

Yes. Email hello@itemledger.co.uk with your order reference. Eligibility depends on whether digital access has been supplied, any completed setup work and your statutory rights. See the Refund Policy.

Email hello@itemledger.co.uk or telephone +44 7570 734812. Enquiries are normally reviewed within one business day.

Email hello@itemledger.co.uk with “Complaint” in the subject line, or write to the business address. See the Complaints Procedure.